Privacy
Last Updated: 1/2/2026
At Xscape Theatres (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase tickets, participate in our loyalty program, or interact with us online.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information You Provide
This includes information you voluntarily provide, such as:
This includes information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing information when purchasing tickets or concessions online
- Loyalty program account details
- Information submitted through contact forms, surveys, or promotions
Automatically Collected Information
When you visit our website, we may automatically collect:
When you visit our website, we may automatically collect:
- IP address
- Browser and device information
- Pages viewed and interactions on the site
- Date, time, and referring website
This information helps us understand how guests use our site and improve their experience.
How We Use Your Information
We use the information we collect to:
- Process ticket purchases and transactions
- Manage loyalty program accounts and rewards
- Communicate with you about showtimes, events, promotions, and updates
- Respond to guest inquiries and customer service requests
- Improve our website, services, and marketing efforts
- Monitor site usage and performance
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies help us remember preferences and understand how guests interact with our site.
You can control or disable cookies through your browser settings. Please note that disabling cookies may limit some website functionality.
Sharing Your Information
We do not sell your personal information.
We may share information with:
- Trusted third-party service providers that assist with ticketing, payment processing, email communications, analytics, or website hosting
- Legal authorities when required to comply with applicable laws, regulations, or legal requests
All third parties are required to maintain the confidentiality and security of your information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no online system can be guaranteed to be 100% secure.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
Xscape Theatres does not knowingly collect personal information from children under the age of 13. If we learn that personal information from a child under 13 has been collected, we will take steps to delete it promptly.
Your Choices and Rights
You may:
- Opt out of promotional emails by clicking the unsubscribe link in our emails
- Request access to, correction of, or deletion of your personal information by contacting us
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: